Throughout a large-scale Salesforce implementation, building out the team is just as important as the technical solution. During the implementation project, Precoa has prioritized finding good people with skills to structure the IT team for long-term success on the Salesforce platform.
A solid team structure looks something like this:
Executive sponsor – Let’s make this happen
Program manager – What does our team look like
Project manager – Let’s break this down into manageable parts
Business lead – I know what the business needs
Salesforce lead – I match Salesforce and the business lead
Salesforce administrator – I configure and support Salesforce
Salesforce developer – I am a specialist, call me when needed
System Integration developer – Let’s get Salesforce data into other systems
End users – Make this easy for us, please!
At any given time, the people playing these roles can be contractors or in-house employees, and that can shift over time. By finding people who are good culture fits for the team and company as well as a skill fit, Precoa has built out a strong team and is set up for a long and productive partnership with the Salesforce platform.
Now, with phase 1 complete and a strong team in place, the Artichoke team will be on standby as part of the greater Precoa-Salesforce ecosystem for years to come.
